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PHD has announced the promotion of Stephanie Douglas-Neal from executive director and head of HR to chief client officer and head of HR.

Douglas-Neal has over 15 years’ agency experience within the industry. Her passion for agency life stems from her fascination with people (both as consumers and professionals) and her curiosity to find a better way to solve client business challenges.

Having joined PHD in Oct 2015 to help onboard a key client account, Douglas-Neal’s remit has now expanded to support the delivery and implementation of best practice client solutions and service across the entire business. Douglas-Neal will continue to sit on the PHD executive with responsibility for HR and its PepsiCo and Bayer client relationships.

Douglas-Neal has been fundamental in the development of PHDs enviable people program which was recognised at the Australian HR Institute awards in late 2018, bringing home the gold for Best Talent Management Strategy, beating iconic heavyweights including Telstra, Qantas and IBM.
Says Mark Jarrett, managing director, PHD: “Stevie has been an incredibly positive influence across a number of our client relationships during the past 3 years, whilst also simultaneously driving a fantastic people development program at PHD. This promotion couldn’t be more deserved and I’m excited to have her helping us further develop long-term sustainable client partnerships in the years to come.”

Says Douglas-Neal: “I passionately believe in the PHD proposition, team and future vision. Working for Mark and Mark is a dream, and I’m thrilled to be able to work with some of Australia’s best brands at a time when the future of our contribution to their business is so exciting.”